Cookie Policy

Last Updated: January 2026

Introduction

This Cookie Policy explains how Chatterbox uses cookies and similar technologies on our website, really. We believe in transparency about how we collect and use data, and this policy provides detailed information about our cookie practices, you know? By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website, basically. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our site and enable us to improve your browsing experience, honestly.

Types of Cookies We Use

We use several types of cookies on our website, you see. Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. These cookies enable basic functions like page navigation and access to secure areas of the website. Performance cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve how our website works, really.

Functionality cookies allow our website to remember choices you make and provide enhanced features, basically. These might include remembering your preferred language or region. We also use analytics cookies to understand visitor behavior and improve our services. These cookies help us see which programs and information are most interesting to parents looking for English classes for their children, you know?

How We Use Cookies

We use cookies to enhance your experience on our website in several ways, honestly. They help us remember your preferences and settings, so you do not have to re-enter information each time you visit. Cookies enable us to understand which sections of our website are most popular and how visitors navigate through our content about children's English programs, really.

Our cookies also help us improve the performance and functionality of our website, you see. We can identify technical issues, optimize page loading times, and ensure that our booking forms and contact systems work smoothly. Additionally, cookies help us understand the effectiveness of our communication about our teaching methodology and programs for different age groups, basically.

Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners, you know? These cookies help us analyze website traffic and understand user behavior patterns. Third-party analytics services provide us with insights into how parents discover our programs and what information they find most valuable, honestly. These partners are required to keep your information secure and use it only for the purposes we specify, really.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies, basically. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it, you see.

Please note that if you choose to disable cookies, some features of our website may not function properly, honestly. You might experience limitations in accessing certain areas or using specific features like our program booking system. However, you will still be able to browse most of our website and access information about our English programs for children, really.

Cookies and Children's Privacy

We take children's privacy very seriously, you know? Our website is designed for parents and guardians seeking information about our programs. We do not knowingly collect personal information from children through cookies or any other means. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action, basically.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons, honestly. When we make significant changes, we will update the date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies, you see. Your continued use of our website after any changes indicates your acceptance of the updated policy, really.

Contact Information

If you have questions about our use of cookies or this Cookie Policy, we are here to help, you know? You can reach us by phone at our Edinburgh location or visit us in person. We are committed to transparency and will gladly explain our cookie practices in more detail, basically. Your privacy and trust are important to us as we work to provide the best English learning experience for children in Edinburgh, honestly.